Frequently Asked Questions
4640 Highway 17 South, North Myrtle Beach, SC 29582.
The Box Office at House of Blues Myrtle Beach is open with limited hours.
Please call 843-272-3000, option 1, then option 2 for the Box Office hours for the week. On the day of shows the Box Office opens at 12pm and is open until a half hour before the show is over.
If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at https://www.livenationentertainment.com/ticketrefund for more information. We look forward to seeing you at our next show at House of Blues!
All bags will be searched prior to entry. Bags that are not clear will be subject to additional search. Bags up to 12” x 6” x 12” are allowed in the venue. Backpacks of any size are not allowed into the venue.
You may browse our show listing here and purchase on Ticketmaster.
You can also purchase tickets in person at the Box Office, when it is open. Please call 843-272-3000, option 1, then option 2 for the Box Office hours for the week.
The Box Office is located past the wrought iron gate inside the courtyard. (Blue neon signage on roof).
Please call the Box Office for all ADA accommodations at 843-272-3000, option 1, then option 2.
All Ages are welcome (unless otherwise stated on the ticket). Everyone needs a ticket to enter. Ages 0-12 must be accompanied by an adult to enter.
Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets.
There is free parking throughout Barefoot Landing.
Make our house, your house! For info on renting House of Blues for a private event, head HERE!
If you had so much fun that you lost something during your time with us, please click here.
HOB has some of the best ways to view a show in the city! We’ve got you covered! For VIP ticket or upgraded seating inquires, click here.
You can also call us directly at 843-913-3069.
For those of you looking to upgrade your experience, we do have some VIP Seating options including reserved loge seats located in the balcony area. For more information regarding these VIP areas, please contact us here. You can also call us directly at 843-913-3069.
The Music Hall is General Admission Standing Room Only. We are built for dancing and rocking out! That means there is no seat to go along with your ticket despite those pesky little numbers that may be printed on it.
For those of you looking to upgrade your experience, we do have some VIP Seating options including reserved loge seats located in the balcony area. For more information regarding these VIP areas, please contact us here. You can also call us directly at 843-913-3707.
Have you heard of PASS THE LINE? For most shows, you can make a purchase of $25 or more per person in the House of Blues Restaurant & Bar or at the Gear Shop on the day of show. This pass will give you priority entrance into the show before the general public. You can either purchase PTL in advance or just come on in before the show and grab a meal or souvenir and your receipt will be your pass!
To make reservations at House of Blues Restaurant & Bar, click here or by calling us at 843-913-3746.
On the day of the show the box office opens at 12pm and is open until a half hour before the show is over. Will call ticket can only be picked up by the cardholder. Customer must present the actual Credit Card used for the purchase, their Photo ID and confirmation number in order to receive tickets.
Unfortunately, we do not allow re-entry to any shows.
Tickets for cancelled shows can be refunded at the point of purchase. If you purchased tickets online through LiveNation.com or Ticketmaster.com, your refund will automatically be processed once funds are received from the Event Organizer, which is usually completed within 30 days.
We encourage you to review our safety and security information below prior to arriving at the venue.
- Please arrive early to the venue to allow enough time for you and your guests to move through the queue and enter the venue.
- Prior to entering the venue, guests will be searched (wand or walk through metal detection and/or pat-downs) to ensure that none of the restricted items enters the building.
- We suggest you leave valuable and unnecessary items at home.
- You may be asked to empty your pockets of all items so that they can be examined.
- All alcohol and narcotic laws will be strictly enforced.
- The following bag policy is in place:
- Bags up to 12" x 6" x 12" are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
- For questions about the status of an event, please see our event calendar or visit www.livenation.com/eventstatus for more information.
We reserve the right to refuse entry to anyone. If you see something that concerns you, please say something to our management or Security so we can ensure the best experience possible
Restricted Items:
(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)
- No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
- Replicas of weapons also are NOT permitted
- No drugs or drug paraphernalia, illegal substances of any kind
- No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
- No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
- No outside food & beverage allowed
- No jewelry or clothing that could inflict harm
- No bags will be allowed if outside of the bag policy
- No stuffed animals or toys of any kind
- This list of prohibited items is subject to change at the discretion of venue management
Zero Tolerance For Drug Use or Possession
The use or possession of any illegal drugs will not be tolerated anywhere inside or outside the venue. Security personnel and narcotics officers will be working and enforcing all drug related laws. Do not bring any illegal substances to the event as violators will be prosecuted to the fullest extent of the law. If you are found impaired at the door, security will not allow you to enter the venue. Event staff reserves the right to refuse entry to anyone. Please come with a smile and be prepared to enjoy a fun filled night of music and dancing.
Safety and Medical
Live Nation is dedicated to providing a safe environment. Public and private security will be present throughout the entire event. The Security Staff will be available to assist your needs including any medical requests.
Our Restaurant & Bar is open daily (during season) and features live music on select nights! It’s a great way to pre-game before the show! To make reservations or to view the menu, click here or by calling 843-913-3746.
For most shows, by spending $25 in the restaurant, you can receive a Pass the Line voucher that will give you priority entrance into the show before the general public. Way better than standing in line!
We also offer a variety of food items from our made-to-order food bar menu including small plates and sandwiches available in the Music Hall. All made to order and delicious! Plus, there are 4 bars inside the Music Hall if you get thirsty!
We’re cashless! All concession, bar and ticket sales, once in the venue, will only accept credit or debit cards and/or mobile pay (such as Apple Pay or Google Pay). Cashless payments are encouraged for ticket purchases at the box office. Cash to card conversion will be available inside the venue, dollar for dollar, without any service fees.